About OnlineSales.ai
Built by ex-Amazon ad-tech experts, OnlineSales.ai offers a future-proof Co-op Marketing (Hyperlocal) Operating System - accelerating digital transformation across Enterprise Brands & it's Channel Partner ecosystem. We are an Enterprise B2B SaaS startup, based out of Pune India. Several Enterprise OEMs across Auto, Retail and CPG verticals and 7000+ Channel Partners are leveraging OnlineSales.ai to digitize Co-op Marketing budgets to personalize & localize Shopper experience at scale.
About the Role
We are seeking dynamic and energetic individuals to join our vibrant Customer Success team. In this role, you will collaborate closely with customer champions, focusing on research, data analysis, and the growth of our client happiness index.
What will you do @OnlineSales?
Proactively engage with channel partners to identify and address their challenges
Collaborate with both internal and client teams to collect accurate and reliable data for subsequent analytics
Establish and enforce efficient and secure data handling and analysis procedures, with a keen focus on technical considerations
Manage and maintain positive relationships with cross-functional teams (CFT) to ensure smooth day-to-day operations
Facilitate effective communication with both internal and external stakeholders
You will be a great fit, if you have:
Bachelor’s or Master’s degree from a Tier-1/ Tier-2 accredited institute.
Any previous experience in roles such as customer success/ customer support/ Outbound calling/ similar can fast-track your candidature
Strong data analysis skills
Exceptional communication skills
Ability to thrive in a fast-paced environment
Proven track record in establishing, developing, and strengthening people relationships
Why OnlineSales.ai?
Startup-y. We believe Startup is a mindset. It’s about being scrappy, being nimble, solving tough problems with constrained resources, and more. It’s about working hard and playing hard
Enterprise SaaS. Opportunity to work with an Enterprise Product SaaS firm with aspirations of growing 10x across the globe
AI-led Retail Tech. We are working to digitize & democratize one of the most exciting and growing verticals - Retail Tech leveraging data, machine learning, and automation (culmination of ad-tech, mar-tech, and analytics for Retail vertical)
Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid who make a real impact on business
No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy, and empower our teams to do whatever it takes to do the unthinkable
Problem Solving. We ignite the best in you. We exist not only to deliver meaningful innovation but to ignite and inspire the creative problem-solver in you
Quirky & fun. Enjoy new skills and hobbies like being a quiz master, playing board games, trying your hands on percussion, playing Djembe, and spreading love within the org!